TERMS ANS CONDITIONS OF AES ACCOMMODATION LTD and AES GROUP
Company Number 6979274
The following terms and conditions govern the use of the AES ACCOMMODATION LTD and AES GROUP Services.
Before you complete your reservation and first payment you must read these terms and conditions carefully, as stated on your Rental contract
“ All parties are in agreement of the terms and conditions set out in contracts and are displayed on AES GROUP websites”
Once your contract has been signed and dated and first payment received this constitutes that you have fully read all the terms and conditions on the Rental Contract and the official terms and conditions available on the website www.aes-accommodation.com & www.cannesapartmentrentals.com & www.aeseventsgroup.com
By using the services of AES ACCOMMODATION LTD and AES GROUP, you unconditionally agree to be bound by and to respect these terms and conditions.
All questions related to the terms and conditions will need to be addressed to:
AES ACCOMMODATION LTD 1 MAPLE ROAD, CARPENTER COURT, BRAMHALL, STOCKPORT, CHESHIRE, SK72DH, ENGLAND REGISTERED COMPANIES HOUSE NO 6979274
WEBSITE TERMS AND CONDITIONS
WHO WE ARE
"We", "us" and "our" in Our Agreement means , AES ACCOMMODATION LTD and AES GROUP which Company UK Registered Companies House Number 6979274
Our Agreement with you is designed to protect your interests so we advise you read each point carefully as all staff and Directors of AES ACCOMMODATION LTD and AES GROUP follow the guidelines of the following terms and conditions and in addition the terms and conditioned outlined in your Rental Contract.
AES ACCOMMODATION LTD and AES GROUP is an apartment Rental & Event Management Company that operates using Private Property owners as their housing and Venue options for clients, It is very important that we secure the apartment/ venue options that have been requested by a letter of engagement with the owner this gives us the security of the Rental for 48 Hours. This letter of engagement is only issued on receipt of an email or Letter confirming an apartment/venue reference for a specific period and price. Please note that any email informing AES ACCOMMODATION LTD and AES GROUP to confirm an apartment reservation is an agreement between AES ACCOMMODATION LTD and AES GROUP and the Client that the apartment will be reserved at the price agreed and is a binding agreement. This is to protect the decision of the client to hold the apartment/venue until the contarct and Invoice have been produced and signed, and so that the apartment cannot be rented to another client. Any Client who has confirmed a reservation and who cancells prior to the Contract been signed will be liable for any damages that may be incurred to AES ACCOMMODATION LTD and AES GROUP by Property owners.
You can book the accommodation advertised by AES ACCOMMODATION LTD and AES GROUP if it is still available. The accommodation/ Venue is reserved for you once you have:
* Paid a deposit of 30% or 50% of the rental price, the deposit price is stated on the Rental Contract
* Returned a signed copy of the Rental Contract
* Accepted this Agreement.
The booking is not definite until the deposit is received into AES ACCOMMODATION LTD and AES GROUP bank account. Your confirmed booking form provides the basis of your reservation. If any detail on the confirmed booking form is incorrect, tell us immediately. If you are making a reservation for a group then you accept the terms and conditions of this Agreement on behalf of the group. You will be responsible for that each member of the group is bound by this agreement.
2. VILLA AND HOUSE AND YACHTS RENTALS
The booking conditions of the rental are the same as above, however there are additional costs which are incurred on your departure. They will be taken from the caution payment. Water, heating and gas charges are not included in any part of the rental price, and are considered as additional costs.
The rental price includes full insurance by AXA Travel group for any persons resident in the Villa or House during the rental period stated on the booking form.
Pets will only be allowed if written confirmation is delivered by AES ACCOMMODATION LTD and AES GROUP prior to the arrival.
3. EVENT VENUES
When reserving an Event Venue for corporate meetings, Screenings, Cocktail Parties there are specific instructs that you must follow if your Rental is during one of the following festivals
MIDEM FESTIVAL, MIPIM FESTIVAL, MIPTV FESTIVAL, CANNES FILM FESTIVAL, CANNES LIONS FESTIVAL, MIPCOM FESTIVAL , MAPIC FESTIVAL, ITLM FESTIVAL, TAX FREE FESTIVAL
These Festival periods are organized by external Companies and have their own terms and conditions that you may have to agree too, it is important that you follow the terms and conditions of AES ACCOMMODATION LTD and AES GROUP although in addition you must liaise with the Festival Organizer to inform them of your activity and reasons for Renting such a Venue
AES ACCOMMODATION LTD and AES GROUP are not contracted to the Festival Organizers so you are required to be aware of their terms and conditions so that you can ensure you are not in anyway breaching any terms and conditions that could effect the Rental, We stipulate that prior to any contract been signed that you have contacted the relevant festival organizer to ensure you are renting the premis and not breaching their terms and conditions
Any cancellations or intervene by any of the Festival organisers that subjects to any block or cancellation of contract that effects the rental contract between you and AES ACCOMMODATION LTD and AES GROUP will have give no rights to ask AES ACCOMMODATION LTD and AES GROUP for any form of refund or to subject AES ACCOMMODATION LTD and AES GROUP to any legal procedure
In the result of reason beyond the control of AES ACCOMMODATION LTD and AES GROUP the property/Hotel/Event Venue is not available due to Damages, Financial issues with the property owner or intervention from the Festival Organizers AES ACCOMMODATION LTD and AES GROUP will provide a full refund
This term is stated on your Rental Contract and is to protect AES ACCOMMODATION LTD and AES GROUP and that on any of these occasions AES ACCOMMODATION LTD and AES GROUP are not able to provide the premises on the contract the refund will be accepted by the client and no legal action will be taken against AES ACCOMMODATION LTD and AES GROUP, and AES ACCOMMODATION LTD and AES GROUP will provide to the client
- Official Letter from the Property/ Venue Owner cancellation due to financial difficulty
- Official Hussier Du Justice Report outlining damages that prevent the Rental of the Accommodation or Venue
- Official Court Order from the PALAIS DU JUSTICE outlining that AES ACCOMMODATION LTD are not able to rent the contracted Accommodation or Venue
AES ACCOMMODATION LTD and AES GROUP can not offer any refunds to clients if the Festival organizers has any legal implications on the client that could cause cancellation to the rental contract, and AES ACCOMMODATION LTD and AES GROUP will accept the cancellation of the contract with no further payments to be made, although any deposits paid will not be refunded as this is NOT beyond the control of AES ACCOMMODATION LTD and AES GROUP, However AES ACCOMMODATION LTD and AES GROUP will make all efforts to recuperate the funds already deposited to the owner and if successful will reimburse the client the funds.
If you as a Company decide that you do not want to continue with the contract due to an intervene by the festival organizers this will be the decision of the client and an official email will be required to be sent to email@example.com and then a official registered letter of cancellation of the contract, although this will be the decision of the client and will cancel all rights to any refund of deposits or full payments made to AES ACCOMMODATION LTD and AES GROUP
3.1 PUBLICITY AND BRANDING
AES ACCOMMODATION LTD and AES GROUP use our website as a marketing tool for our services and as a platform to show potential clients the work we carry out along with Company Logo " WHO WE WORK WITH" any logo features on the WHO WE WORK WITH PAGE will have an individual letter of agreement which once signed will be non renewable this gives AES ACCOMMODATION LTD and AES GROUP the right to use the LOGO on any of the AES ACCOMMODATION LTD and AES GROUP websites and marketing Material without further within consent of the Company who's logo is been used, If you require to remove your logo from our website this will be done within 48 hours of receiving an official request
AES ACCOMMODATION LTD have the right to use Event Photos, and Logos of our contracted clients for marketing purposes, although the marketing Material will only be used and displayed on the AES ACCOMMODATION LTD websites, and will not be shared with any third party without written authorization from the client. If you do not want AES ACCOMMODATION LTD and AES GROUP to use this material please inform us that you do not agree to this term and condition and we can ensure your rental contract stipulates this term.
We have no intentions to incorporate inappropriate publicity of our clients, on AES ACCOMMODATION LTD and AES GROUP websites
Many of the properties and venues listed on the websites of AES ACCOMMODATION LTD and AES GROUP offer the possibility of BANNER ADVERTISING used as corporate branding, If you are planning to display a corporate BANNER then you must inform AES ACCOMMODATION LTD and AES GROUP prior to the signing of the rental contract as there are certain buildings that don't authorize BANNER advertising so its important to ensure this is stipulated to it can be confirmed by AES ACCOMMODATION LTD and AES GROUP so we can ensure you have this confirmed in your rental contract
In addition to authorization from AES ACCOMMODATION LTD and AES GROUP during the festival authorization is required by the festival organizer and the Mairie Du Cannes, generally the festival organizer stipulates that any advertising is required to display your official stand Number inside the Palais, although different organisers have different rules, so prior to agreeing any publicity or Banner advertising please ensure you contact the festival organizer to ensure you are not in breach of any conditions
AES ACCOMMODATION LTD and AES GROUP will hold no responsibility for any legal action that this may cause or intervene if the publicity/banner is been ordered to be removed during the Rental period
4. ACCOMMODATION PRICE
The price quoted on the RENTAL CONTRACT is guaranteed, unless you change your booking or make additional requests, all payments must include all bank charges so that the correct amount is received by AES ACCOMMODATION LTD and AES GROUP on the correct dates
5. PAYING FOR YOUR ACCOMMODATION
30% or 50% of the total amount is to be paid to reserve the accommodation when the booking is made. All balances are due no later than 6 weeks prior to arrival. If the payment is not made by the due date, a reminder will be sent thereafter. However, should further reminders become necessary the Rental Contract will be terminated and all deposits will be lost
If the balance of your accommodation is not settled outside 14 days of your contract payment due date, AES ACCOMMODATION LTD and AES GROUP reserve the right to treat your booking as cancelled and to charge you a cancellation charge of up to 100% of the total cost of the booking. Any booking made within 3 weeks of the start of the rental period is payable in full immediately.
6. SECURITY DEPOSIT
A security deposit will be forwarded with the balance payment, to cover any damage caused in the apartment. This amount is 25% of the reservation. Unless stated otherwise by the Director of AES ACCOMMODATION LTD and AES GROUP; this will be returned to you within 14 days of departure if all items checked are to a closure, credit card only guarantees are available for existing clients this will be stated on your contract under the section CAUTION GAURANTEE.
All caution amounts will be returned in full if no damaged have been made, However any damages caused during the rental dates AES ACCOMMODATION LTD and AES GROUP have the right to hold the caution deposit for up to 6 months to rectify the problems caused to the premises and charges against the caution will be justified with a full invoice and the balance will be forward to the client
If the caution amount held does not cover the amount of the damage the client accepts that a further payment will be required for the balance
7. YOUR ACCOMMODATION ( apartments and Villas and Yachts Only )
THE PREMISES ARE TO BE USED FOR RESIDENTIAL PURPOSES ONLY AND THE RENTAL IS ONLY AGREED FOR THE PURPOSES OF TEMPORARY AND HOLIDAY ACCOMMODATION. THIS IS THE MOST IMPORTANT CONDITION WITHOUT WHICH THE RENTAL WILL NOT BE AGREED TO.
The accommodation we arrange for you must only be used by those people named. You are not allowed to share the accommodation or let anyone else stay there.
Fittings and furnishings should only suffer depreciation from the normal use for which they are designed. Those which are missing or out of order for reasons other than normal wear and tear must be paid for or replaced by you with our consent.
7. BREACH OF CONTRACT
AES ACCOMMODATION LTD and AES GROUP will honor each Rental of Property or Building for residential or Corporate Use and provide the full service that was agreed, AES ACCOMMODATION LTD and AES GROUP will not accept any unlawful acts of any client who contacts the Owners of the Products used or rented by AES ACCOMMODATION LTD and AES GROUP. Any proof of this act will result in breach of contract and may result in cancellation of any agreements that are in place and the compensation stated on the Rental contract will apply
“ stated under TENNANTS OBLIGATIONS”
8.RECEIPT OF PAYMENTS
On all rentals with AES ACCOMMODATION LTD and AES GROUP a pro-format invoice will be produced to the client. The terms and conditions state that once the money has arrived in AES ACCOMMODATION LTD and AES GROUP bank account, each party has agreed to the terms and conditions set out.
Please inform us of the number of keys you will need for your stay. This same number of keys must be returned to us on departure or we will charge up to 200 Euros for a lost set of keys in order to have new locks installed and new sets of keys cut.
We require up to date arrival information and you will be requested to complete an information arrival form within 3 weeks prior to your arrival date to ensure your check-in runs smoothly. Please inform AES ACCOMMODATION LTD and AES GROUP if you have any changes to your arrival.
Apartments are cleaned for your arrival but not during your stay unless requested on the Confirmed Booking Form and pre-paid for, the departure cleaning is obligatory and also stated on the RENTAL CONTRACT.
12. PERSONAL BELONGINGS
We take no responsibility for personal belongings left in our accommodation after your departure. Any items returned to their owner upon the owner’s request will result in a charge of 30.00 Euro plus postage.
13. IF WE CHANGE YOUR ACCOMMODATION
We will provide your accommodation as booked unless there are unforeseen circumstances, such as urgent repairs to an apartment, which are beyond our control. If this is the case we will let you know as soon as we can, if there is time before your departure and we undertake to accommodate you in a property of the same or higher quality. Any costs resulting from an upgrade
will be paid for by AES ACCOMMODATION LTD and AES GROUP
We advise all our clients to obtain the correct travel insurance, either using an E111 form for clients from the UK or equivalent.
15. IF YOU CANCEL YOUR ACCOMMODATION OR VENUE
If you want to cancel your booking or part of it, please write to us. The person who made the booking must sign the letter.
To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell the accommodation, we make a cancellation charge on the scale shown below. The person who made the booking is responsible for paying this charge. The size of the charge depends on when we receive your letter - the more notice you give, the less we will charge.
Cancellation charges: These charges are based on how many days before your booked departure we receive your cancellation.
* When the number of days is more than 21: the amount you must pay is the amount of the deposit.
* When the number of days is less than 21: the amount you must pay is the total cost of the accommodation or venue
Our cancellation policy runs in conjunction with our official owners rental contract, and state the same terms of cancellation, as we have already paid the deposit amount to the property owner to secure the apartment or event venue on our clients behalf the owner has the right to hold the deposit deposits are held due to the cancellation and due to the fact the property or venue will need to be re rented with no guarantees of finding a new client. please note that apartment and venue owners will not agree to signed contracts without this condition as this is to protect the property owner from the apartment or venue not been rented and receiving no compensation on cancellation of clients contracts.
16. DURING YOUR STAY
During your stay we advise you make yourself aware of the emergency telephone numbers and the office hours of AES ACCOMMODATION LTD and AES GROUP which you may need if you find yourself in a position of distress or emergency.
All the staff at AES ACCOMMODATION LTD and AES GROUP provides the information and service to help you during your stay, although we are not a 24 hour service Company which means that out of office hours our team maybe not available to offer you services
17. THE COUNTRY LAWS OF THIS CONTRACT
The agreement above is cleared by French Law and must be adhered to at all times, if there is something of the above contents that you are not satisfied with then please inform us prior your payment of deposit.
We also offer our contracts to be set by the UK LAW and this will be stated on your contract so that the country of legal proceedings is stated clearly on the Rental Contract
18. GENERAL RENTAL CONDITIONS
The following terms and conditions govern the use of the AES ACCOMMODATION LTD and AES GROUP Services.
Before you SIGN and agree your Rental Contract you must read these terms and conditions carefully, to avoid any complications, financial loss, termination of contracts
By using the Services of AES ACCOMMODATION LTD and AES GROUP, you unconditionally agree to be bound by and to respect these terms and conditions in the signed RENTAL CONTRACT and the terms and conditions on the website, If you have any queries or items you feel to be removed from your agreement or to have any of the terms and conditions on the website removed from your agreement we require you inform us in writing or email prior to signature of the Rental Contract and the first payment made, as after this period all the terms and conditions will stand in the Rental Contract and terms and conditions on the website
All questions related to the terms and conditions will need to be addressed to:
AES ACCOMMODATION LTD 1 MAPLE ROAD, CARPENTER COURT, BRAMHALL, STOCKPORT, CHESHIRE, SK72DH, and email to firstname.lastname@example.org
These terms and Conditions are updated regularly and may change due to LAW COMPLIANCES and changes within AES ACCOMMODATION LTD and AES GROUP
Terms and Conditions Last Updated 24th January 2014
Any SIGNED contract prior to 24th January 2014 will be required to refer to the terms and conditions prior to this date, which can be sent to you on request
Please note: Terms and conditions are very important and should be read before signing any contract or making any payment to AES ACCOMMODATION LTD and AES GROUP
We have to have these terms and conditions to protect all parties including:
AES ACCOMMODATION LTD and AES GROUP
VENUE / PROPERTY OWNERS
LAST APPROVED AND AGREED BY
24TH JANUARY 2014 14.55pm
MANAGING DIRECTOR AES ACCOMMODATION LTD and AES GROUP